Professional Photo Editing & Retouching Agency
Welcome to Silo Path, a leading photo editing, retouching, and Photoshop service provider based in Dhaka, Bangladesh. We are proud to offer our clients excellent photo editing services that meet their specific needs, all while delivering quality work and exceptional customer service.
Since our establishment in 2015, we have built a team of 59 expert Photoshop designers who are passionate about delivering high-quality photo editing services to clients globally. We use the latest Photoshop software and technology to confirm that every project is completed to the highest possible standard, meeting and exceeding our client’s expectations. Our team is experts in a range of services, including photo retouching, background removal, color correction, image manipulation, and more.
We are always dedicated to fulfill customer satisfaction:
At Silo Path, we believe that providing excellent customer service is key to building long-lasting relationships with our clients. That’s why we work closely with our clients to understand their specific needs and requirements and deliver projects within agreed timelines. We are always open to feedback and willing to make changes to ensure that our clients are satisfied with the final services.
We are Sister concern of:
We are also proud to be correlated with our sister concern, Jami Creative UK Limited, which allows us to expand our services globally and provide to clients from various industries.
About Owners:
Silo Path is owned by a team of experienced professionals. Our company is led by our Chairman and Founder, Sultana Rajia, who has over 15 years of experience in Photoshop and graphic design. She is a creative leader who has built Silo Path into a reputable and reliable company in the industry.
Alongside Sultana Rajia, our co-founders, Zahangir Alam and Tanjila Akter, bring over 12 and 10 years of experience in Photoshop and graphic design, respectively. Their expertise and passion for delivering high-quality services have been instrumental in the growth and success of Silo Path.
Sultana Rajia
Zahangir Alam
Tanjila Akter
Silo Path’s Features
Fast service
We understand that our clients’ time is valuable, and we strive to make the editing process as easy and stress-free as possible. Our team is available 24/7 to answer any questions or concerns and keep our clients updated on the progress of their projects. We are committed to delivering fast and reliable service that exceeds our clients’ expectations.
Affordable pricing
Silo Path’s affordable pricing is one of the key features that sets it apart from other companies in its industry. Silo Path is committed to providing high-quality products and services to its customers at a reasonable cost. It keeps prices affordable is by offering a variety of pricing plans that cater to different needs and budgets. Whether you’re a small business or a large corporation, Silo Path has pricing options that can fit your budget.
High-quality Works
Silo Path also uses state-of-the-art technology and tools to develop its services, further enhancing the quality of its work. By staying up-to-date with the latest advancements in technology, Silo Path is able to provide innovative solutions that are both effective and efficient. Overall, Silo Path’s dedication to providing high-quality work is evident in every project it undertakes.
Our Expertise
Silo Path is a company with extensive experience in providing services to its clients. With years of experience in the industry, it has developed a deep understanding of its customer’s needs and has honed its expertise in delivering effective solutions. One of Silo Path’s key strengths is its team of experienced professionals who bring a wealth of knowledge and expertise. The company’s team comprises experts in any type of photo editing who has extensive experience working on various projects across different industries.
How to Manage Services
At Silo Path, we take quality seriously, which is why we have a 3-step quality checking system in place to ensure that every project meets our high standards. Our commitment to quality means that we work around the clock, 24/7, to deliver exceptional results for our clients.
With Silo Path, you can trust that your project will receive the utmost attention to detail, thanks to our thorough quality checking system and round-the-clock work schedule.
Fastest Upload/Download
Silo Path is dedicated to providing clients with a seamless experience when it comes to transferring files. That’s why we accept a range of file-sharing platforms, including: Wetransfer, FTP, Dropbox, Google drive, Dropbox, One drive etc. With Silo Path, clients can choose the file-sharing platform that works best for them, ensuring a seamless and convenient process. We understand the importance of timely file transfers and take pride in our ability to work efficiently and effectively with all major file-sharing platforms.
About Team Member
At Silo Path, we take quality seriously and have a dedicated team of experts committed to delivering exceptional results. Our team members are highly skilled professionals with years of experience in their respective fields, ensuring that every project is in the hands of capable and knowledgeable individuals.Our quality team works tirelessly to ensure that every project meets our high standards, reviewing each project thoroughly to identify any areas that need improvement. They take a proactive approach to quality control, communicating with clients and project teams to address any concerns and provide recommendations for improvement.
Quality is a process; a mindset is woven into every aspect of our work. That’s why we have a dedicated team of professionals passionate about delivering top-notch results for our clients. With Silo Path, you can trust that your project is in good hands and will receive the utmost attention to detail and care from our dedicated quality team.
FAQs
What are your payment options?
At Silo path, we offer flexible payment options for our customers. We accept payments through PayPal, Credit Cards (Visa, MasterCard, American Express, Discover), and Wire Transfer. We understand that different customers have different preferences and needs, so we strive to make our payment options as convenient as possible. If you have any specific payment-related questions or concerns, please feel free to contact our customer support team.
Can I setup a recurring payment weekly or monthly?
Yes, at Silo path we offer the option to set up recurring payments on a weekly or monthly basis for our clients who have ongoing photo editing needs. This can be a convenient and hassle-free option for customers who want to ensure that their photo editing needs are met on a regular basis without the need to initiate a new payment every time. To set up a recurring payment schedule, simply contact our customer support team and we will be happy to assist you with the process.
Can I get an official receipt or invoice?
Absolutely! At Silo path, we provide official receipts or invoices for all transactions. After completing your payment, you will receive a confirmation email containing your payment receipt or invoice, depending on your preference. You can also request an official receipt or invoice at any time by contacting our customer support team. Just let us know the details of your transaction and we will be happy to provide you with the necessary documentation.
Do I need to make a deposit or advance payment?
Your files are 100% without any doubt. All the files transferring protocols are the pro version that is very secured. We know the value of your images and we are committed to receiving your files with the highest safety and confidentiality.
Can I Earn Money with invite refer to Silo path?
Yes, at Silo path, we offer a referral program that allows you to earn money by inviting others to use our photo editing services. When you refer a friend or colleague to Silo path and they place their first order with us, you will receive a referral bonus. The exact amount of the referral bonus will depend on the size and complexity of the project that your friend or colleague orders.
If you have any questions or concerns about our referral program, please feel free to contact our customer support team for assistance.
Do you have a direct FTP transfer?
Yes, at Silo path, we support direct FTP transfer as a secure and efficient way to transfer large files between our clients and our team of experienced photo editors. We understand that someclients may have files that are too large to send via email or other file-sharing methods, that is why we offer direct FTP transfer as an option.
To use our FTP transfer service, simply contact our customer support team and we will provide you with the necessary login credentials and instructions for uploading your files to our secure FTP server. Our team of photo editors will be notified as soon as your files have been uploaded, and we will begin working on your project right away.
If you have any questions or concerns about our FTP transfer service, please do not hesitate to contact our customer support team. We will be happy to provide you with additional information and guidance.
What image format do you use?
At Silo path, we accept a wide range of image formats for photo editing. Some of the most commonly used formats include JPEG, PNG, PSD, TIFF, and RAW. However, we are also able to work with other image formats depending on the needs and preferences of our clients.
When you submit your photos for editing, our team of experienced photo editors will review the files and ensure that they are compatible with our editing software. If there are any issues with the file format or quality, we will contact you to discuss possible solutions or alternatives.
If you have any specific questions or concerns about image formats, please do not hesitate to contact our customer support team. We will be happy to provide you with additional information and guidance to ensure that your photo editing project is a success.
How can I upload or download my images?
At Silo path, we offer multiple options for uploading and downloading your images, depending on your needs and preferences. Here are some of the most commonly used methods:
1. Online order form: You can upload your images directly to our website using our online order form. Simply fill out the form, provide any necessary instructions, and upload your files. Our team of photo editors will receive your order and begin working on your project right away.
2. Email: You can also send your images to us via email. This is a convenient option for smaller files or for clients who prefer to communicate directly with their assigned photo editor. Simply attach your files to an email and send them to the email address provided by our customer support team.
3. FTP Transfer: As mentioned earlier, we support direct FTP transfer as a secure and efficient way to transfer large files between our clients and our team of experienced photo editors. Simply contact our customer support team for instructions on how to upload your files to our secure FTP server.
4. Cloud storage services: If you prefer to use cloud storage services such as Dropbox or Google Drive, you can upload your files to your cloud storage account and share them with us. Just make sure to provide us with the necessary login credentials so that we can access your files.
For downloading your edited images, we will provide you with a download link or send you the files via email or FTP transfer, depending on your preferences.
If you have any questions or concerns about uploading or downloading your images, please do not hesitate to contact our customer support team. We will be happy to provide you with additional information and guidance.
Are all my images safe and secure in Silopath.com?
Yes, at Silo path, we take the security and privacy of our clients’ images very seriously. We understand that your images are important to you and may contain sensitive information, which is why we have implemented a range of measures to ensure that your images are safe and secure while in our possession.
Here are some of the ways we protect your images:
- Secure servers: We use secure servers to store and process your images, which are protected by multiple layers of security, including firewalls and encryption.
- Confidentiality agreements: All of our employees and contractors sign confidentiality agreements that prohibit them from sharing or disclosing your images or any other confidential information.
- Limited access: We limit access to your images to only those employees and contractors who need access to complete your project. We also monitor access logs to ensure that your images are only accessed by authorized personnel.
- Data backup: We regularly backup our servers and store the backups in secure offsite locations to ensure that your images are protected in the event of a disaster or other unexpected event.
In addition to these measures, we also comply with all relevant data protection laws and regulations to ensure that your images are treated with the utmost care and respect.
If you have any specific questions or concerns about the security and privacy of your images, please do not hesitate to contact our customer support team. We will be happy to provide you with additional information and guidance.
Can you standard my images for eBay or Amazon or Etsy?
Yes, at Silo path, we can help you prepare your images for online marketplaces such as eBay, Amazon, and Etsy. These marketplaces have specific image requirements and guidelines that must be followed in order to ensure that your products are displayed in the best possible way and meet their standards.
Our team of experienced photo editors can help you meet these standards by adjusting the image size, background, and color, as well as ensuring that the images are sharp, clear, and have accurate colors. We can also add or remove any necessary elements from your images, such as logos or watermarks.
When you submit your photos for editing, simply let us know which online marketplace you are planning to sell on and we will make sure that your images meet their specific requirements. Our goal is to help you increase sales and improve the visibility of your products on these platforms.
If you have any specific questions or concerns about preparing your images for eBay, Amazon, or Etsy, please do not hesitate to contact our customer support team. We will be happy to provide you with additional information and guidance.
What if I am not satisfied with your images?
At Silo path, we strive to provide our clients with high-quality photo editing services that meet their specific needs and expectations. We understand that there may be instances where you are not completely satisfied with our work, and we want to ensure that you are completely satisfied with the end result.
If you are not satisfied with our images, please let us know as soon as possible. We offer a satisfaction guarantee, which means that we will work with you to address any issues or concerns you may have and make any necessary revisions to ensure that you are completely satisfied with our work.
If the revisions do not meet your expectations, we offer a full refund of the payment made for that specific project. However, we request that you provide specific feedback on why you are not satisfied with our work to help us improve our services for future projects.
Our goal is to build long-term relationships with our clients and provide them with the highest level of customer satisfaction possible. If you have any specific concerns or questions about our satisfaction guarantee, please do not hesitate to contact our customer support team. We will be happy to provide you with additional information and guidance.
How long will it take to complete my order?
The time it takes to complete an order at Silopath can vary depending on the specific project requirements and the complexity of the edits needed.
However, we understand the importance of meeting deadlines, and we always strive to deliver our projects as quickly as possible without compromising the quality of our work.
In general, our standard turnaround time is 24-48 hours, but we also offer expedited services for projects that require faster delivery times.
When you submit your project, we will provide you with an estimated delivery date based on the scope and complexity of your project. We will also keep you informed of the progress of your project and notify you immediately if there are any unexpected delays or issues that may impact the delivery time.
If you have any specific concerns or questions about the delivery time of your project, please do not hesitate to contact our customer support team. We will be happy to provide you with more detailed information and guidance.
Do you give a volume discount?
Yes, at Silo path, we offer volume discounts to clients who have large or ongoing projects. The specific discount amount will depend on the size and scope of your project, as well as the number of images you need edited.
Our volume discount policy is designed to provide our clients with cost-effective solutions for their photo editing needs, while still maintaining the high-quality standards that we are known for.
If you have a large or ongoing project and are interested in receiving a volume discount, please contact our customer support team with the details of your project. We will work with you to determine the best pricing options and provide you with a customized quote that meets your specific needs and budget.
We are committed to providing our clients with flexible and affordable pricing options that allow them to receive the best value for their investment. If you have any specific questions or concerns about our volume discount policy, please do not hesitate to contact us.
How could you afford such a low and competitive pricing?
At Silo path, we are able to offer competitive pricing without sacrificing quality because we have a highly experienced team of photo editors and a streamlined workflow process. We have developed efficient processes and tools to ensure that our team can work quickly and accurately on each project, without compromising on the quality of the final product.
We also understand that our clients have varying budgets and photo editing needs. That’s why we offer a range of pricing options and customized quotes to ensure that we meet the specific needs and budgets of our clients.
In addition, we are based in a country where the cost of living is lower than in other developed countries. This allows us to provide high-quality photo editing services at a more affordable rate compared to companies based in higher-cost countries.
Overall, our goal is to provide our clients with the best value for their investment by offering competitive pricing, fast turnaround times, and high-quality photo editing services. If you have any specific questions or concerns about our pricing or workflow process, please do not hesitate to contact us.
Can I get a free trial?
Yes, Silo path offers a free trial for new customers. You can try our services and see the quality of our work before making a commitment. The free trial includes up to three images for editing. To avail of the free trial, please visit our website and fill out the form to get started.
Where have you worked with in the past?
Silo path has worked with clients from various industries and locations around the world. We have provided photo editing services for e-commerce businesses, professional photographers, real estate agents, fashion designers, and many more. Some of our past clients include Amazon, Etsy, Shutterstock, Getty Images, and Zillow. Our experience in working with clients from diverse industries allows us to cater to the unique photo editing needs of each client.